Our refund & cancellation policy is limited and exceptions are made only in cases of lack of service. If you are experiencing issues with our service, please contact us immediately so that we can assist you.
To request a refund, please contact our customer support at us@criticalys.com with a detailed description of the issue. Our team will evaluate your request and respond within a reasonable timeframe.
Refunds are processed back to the original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.
If you have any questions about this Refund Policy, please contact us at us@criticalys.com